{"id":27782,"date":"2025-05-27T17:11:26","date_gmt":"2025-05-27T22:11:26","guid":{"rendered":"https:\/\/timelycare.com\/?p=27782"},"modified":"2025-10-23T11:41:56","modified_gmt":"2025-10-23T16:41:56","slug":"5-signs-its-time-to-reevaluate-your-student-virtual-health-provider","status":"publish","type":"post","link":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/","title":{"rendered":"5 Signs It&#8217;s Time to Reevaluate Your Student Virtual Health Provider"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#1-are-students-giving-negative-feedback\" data-wpel-link=\"internal\" target=\"_self\">1. Are students giving negative feedback?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#2-are-sessions-too-short-or-ineffective\" data-wpel-link=\"internal\" target=\"_self\">2. Are sessions too short or ineffective?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#3-is-there-limited-provider-choice-or-continuity\" data-wpel-link=\"internal\" target=\"_self\">3. Is there limited provider choice or continuity?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#4-are-technical-issues-affecting-access\" data-wpel-link=\"internal\" target=\"_self\">4. Are technical issues affecting access?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#5-is-your-provider-disconnected-from-campus-resources\" data-wpel-link=\"internal\" target=\"_self\">5. Is your provider disconnected from campus resources?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#how-to-take-ownership-of-your-campus-mental-health-strategy\" data-wpel-link=\"internal\" target=\"_self\">How to take ownership of your campus mental health strategy<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#listen-to-your-students\" data-wpel-link=\"internal\" target=\"_self\">Listen to your students<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#audit-the-data\" data-wpel-link=\"internal\" target=\"_self\">Audit the data<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#ask-the-hard-questions\" data-wpel-link=\"internal\" target=\"_self\">Ask the hard questions<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#ready-to-strengthen-your-support-system\" data-wpel-link=\"internal\" target=\"_self\">Ready to strengthen your support system?\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"27782\" class=\"elementor elementor-27782\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-4ba7e67 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"4ba7e67\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c4e56f ae-bg-gallery-type-default\" data-id=\"0c4e56f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7ad783 elementor-widget elementor-widget-text-editor\" data-id=\"d7ad783\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Overview<\/h3><p>Virtual mental health providers should be true partners in student well-being, not just scheduling platforms. This blog outlines five warning signs that it may be time to reevaluate your current provider, from negative student feedback to limited integration with campus services. Use these insights to assess quality, accountability, and alignment with your campus needs.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-bf244e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"bf244e6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb7921b ae-bg-gallery-type-default\" data-id=\"bb7921b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c5fbca elementor-widget elementor-widget-text-editor\" data-id=\"6c5fbca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Student mental health is a growing priority across campuses, but the strength of your support system depends heavily on the provider behind it. As colleges and universities increasingly adopt virtual mental health platforms in addition to their existing campus services, many are beginning to uncover critical gaps reflected in student feedback, administrative concerns, and online discourse.<\/p><p>Too often, college and university leaders believe they are partnering with a comprehensive virtual health provider when, in reality, they are contracting with a scheduling tool that waives all clinical responsibility. These platforms hide behind disclaimers, acting as intermediaries with no accountability for care quality, continuity, or outcomes. They do not treat students; they simply route them.<\/p><p>This distinction is not semantics. Institutions have a fiduciary and ethical responsibility to ensure student safety and well-being, not to delegate it to a scheduling service. A true partner does not just schedule care; it stands behind it, delivering oversight, accountability, and measurable results.<\/p><p>If you oversee student affairs or counseling, ask yourself: Are we aligning with a partner that takes ownership of student health, or handing off one of our most critical obligations to a platform built to deflect it?<\/p><p>Here are five key signs it may be time to reassess your current virtual mental health provider.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-776ac97 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"776ac97\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d8a2890 ae-bg-gallery-type-default\" data-id=\"d8a2890\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-421b482 elementor-widget elementor-widget-text-editor\" data-id=\"421b482\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"1-are-students-giving-negative-feedback\"><\/span><strong><span style=\"color: #ffffff;\">1. Are students giving negative feedback?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-63e1ee2 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"63e1ee2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-adba3d9 ae-bg-gallery-type-default\" data-id=\"adba3d9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20c545d elementor-widget elementor-widget-text-editor\" data-id=\"20c545d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The clearest indicator that your provider is not meeting institutional needs is direct feedback from students. Are they expressing disappointment with care quality, citing a lack of progress, or simply not returning for follow-up sessions? Negative reviews on campus surveys are red flags that engagement is low or the service is failing to address core needs.<\/p><p>Several university administrators have noted in public forums that some virtual platforms present a revolving door of clinicians, making it challenging for students to work with the same professional over time. This fragmentation disrupts the therapeutic process and can lead to student frustration and drop-off.<\/p><p>According to a report by <a href=\"https:\/\/www.activeminds.org\/studentsurvey2022\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\">Active Minds<\/a>, students overwhelmingly value mental health services that are accessible, personalized, and responsive to feedback.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-1faaac9 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"1faaac9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d17a3e ae-bg-gallery-type-default\" data-id=\"5d17a3e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80f29f8 elementor-widget elementor-widget-text-editor\" data-id=\"80f29f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"2-are-sessions-too-short-or-ineffective\"><\/span><strong><span style=\"color: #ffffff;\">2. Are sessions too short or ineffective?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-2116bb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"2116bb6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-00ce2d3 ae-bg-gallery-type-default\" data-id=\"00ce2d3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebfb3f9 elementor-widget elementor-widget-text-editor\" data-id=\"ebfb3f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Therapy isn\u2019t one-size-fits-all, nor is the time it takes to build trust. Yet many virtual mental health platforms rely on 30-minute sessions, limiting students&#8217; ability to process emotions, explore complex issues, or establish a strong connection with their provider. Students notice the difference, too. On Reddit and other online forums, and in focus groups, they\u2019ve voiced frustration with short, surface-level appointments that feel rushed or impersonal. When students don\u2019t feel heard, they\u2019re less likely to stay engaged in care and more likely to fall through the cracks.<\/p><p>While brief check-ins can be helpful in some cases, <a href=\"https:\/\/timelycare.com\/blog\/its-a-matter-of-time-how-60-vs-30-minute-counseling-sessions-create-positive-outcomes\/\" data-wpel-link=\"internal\" target=\"_self\">meaningful progress often requires more time<\/a> and a nuanced approach to build a trusted relationship with a provider.<\/p><p>\u201cBy having the proper time with a trained professional, patients can gain insight into what they are thinking and how they are thinking. Rooted in evidence-based practices and backed by scientific evidence, weekly hour-long therapy sessions are among numerous treatment structures that can help patients achieve clinical gains,\u201d said Dr. Jerry Walker, PhD, Executive Director of Mental Health Services, TimelyCare. Research published in the<a href=\"https:\/\/psycnet.apa.org\/doiLanding?doi=10.1037%2Fcou0000305\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\"><em> Journal of Counseling Psychology<\/em> <\/a>underscores the value of longer, in-depth sessions for achieving better therapeutic outcomes.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-665aa18 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"665aa18\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-810db39 ae-bg-gallery-type-default\" data-id=\"810db39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b3a23b elementor-widget elementor-widget-text-editor\" data-id=\"3b3a23b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"3-is-there-limited-provider-choice-or-continuity\"><\/span><strong><span style=\"color: #ffffff;\">3. Is there limited provider choice or continuity?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-57372f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"57372f1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64bdf41 ae-bg-gallery-type-default\" data-id=\"64bdf41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f11e81 elementor-widget elementor-widget-text-editor\" data-id=\"3f11e81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Continuity and consistency are critical for students seeking <a href=\"https:\/\/timelycare.com\/mental-health\/\" data-wpel-link=\"internal\" target=\"_self\">mental health counseling<\/a>, particularly as they strive to establish trust and rapport with a therapist. Research from the <a href=\"https:\/\/psycnet.apa.org\/doiLanding?doi=10.1037%2Fpst0000580\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\"><em>American Psychological Association<\/em><\/a> underscores that therapeutic alliance is one of the most significant predictors of successful treatment outcomes.<\/p><p>Finding the right therapist isn\u2019t just about availability; it\u2019s about connection. Students often feel more comfortable opening up to someone who understands their lived experience, whether that\u2019s related to race, gender identity, culture, or other aspects of who they are. However, on many virtual platforms, choice is limited. When you&#8217;re matched at random or given a narrow pool of providers, it can feel like students are being asked to share their personal story with someone who may not fully \u201cget it.\u201d<\/p><p>Students deserve the option to choose a provider who reflects their values, identities, and communication style. That kind of alignment can make all the difference in whether someone sticks with therapy or walks away feeling more isolated than before.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-bf740a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"bf740a7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f13ccd ae-bg-gallery-type-default\" data-id=\"9f13ccd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be27953 elementor-widget elementor-widget-text-editor\" data-id=\"be27953\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"4-are-technical-issues-affecting-access\"><\/span><strong><span style=\"color: #ffffff;\">4. Are technical issues affecting access?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-341eba9 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"341eba9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e8a491 ae-bg-gallery-type-default\" data-id=\"0e8a491\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2552ca3 elementor-widget elementor-widget-text-editor\" data-id=\"2552ca3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>While virtual care breaks down many barriers, the technology itself can become a roadblock. Reports from campus professionals and Reddit users alike highlight recurring issues, including failed video connections, the absence of a mobile application, confusing user interfaces, and difficulties accessing support during peak demand periods.<\/p><p>Students with limited digital literacy, spotty internet connections, or disabilities may find themselves excluded from reliable access. According to the <a href=\"https:\/\/www.ed.gov\/about\/ed-overview\/required-notices\/website-policies\/accessibility-statement\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\">U.S. Department of Education\u2019s Office for Civil Rights<\/a>, virtual mental health platforms must ensure that services are accessible to students with disabilities to comply with federal standards.<\/p><p>An effective mental health provider should prioritize user experience and ensure platforms are accessible and responsive for all students.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-27f55cf elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"27f55cf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc56506 ae-bg-gallery-type-default\" data-id=\"fc56506\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-561a191 elementor-widget elementor-widget-text-editor\" data-id=\"561a191\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"5-is-your-provider-disconnected-from-campus-resources\"><\/span><strong><span style=\"color: #ffffff;\">5. Is your provider disconnected from campus resources?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-cc23db6 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"cc23db6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5af1282 ae-bg-gallery-type-default\" data-id=\"5af1282\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a36ef06 elementor-widget elementor-widget-text-editor\" data-id=\"a36ef06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Virtual mental health platforms should work with your campus, not around it. Yet too often, counseling center leaders report that these providers operate in isolation, detached from university health services, residence life, and academic support teams. This fragmentation is more than a missed opportunity for collaboration. It creates dangerous gaps in care, undermines continuity, and leaves vulnerable students navigating a disconnected system at precisely the moment they need coordinated support.<\/p><p>The <em>Jed Foundation<\/em>\u2019s <a href=\"https:\/\/www.jedfoundation.org\/jed-campus\/\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\">Campus Framework<\/a> recommends a comprehensive, integrated approach to campus mental health to support early intervention, crisis management, and continuity of care. Without integration and communication, critical safety concerns or clinical updates may not reach on-campus stakeholders, increasing institutional risk and potentially leaving at-risk students unsupported during moments of crisis.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-f9b5f49 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"f9b5f49\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4265e05 ae-bg-gallery-type-default\" data-id=\"4265e05\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60352d0 elementor-widget elementor-widget-text-editor\" data-id=\"60352d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/q22di9a8y5.js\" async type=\"module\"><\/script><style>wistia-player[media-id='q22di9a8y5']:not(:defined) { background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/q22di9a8y5\/swatch'); display: block; filter: blur(5px); padding-top:56.25%; }<\/style> <wistia-player media-id=\"q22di9a8y5\" aspect=\"1.7777777777777777\"><\/wistia-player>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bdf390 elementor-widget elementor-widget-text-editor\" data-id=\"8bdf390\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Hear from Seli Fakorzi, director of mental health, TalkNow, Client Liason, about how TimelyCare partners with campus clinics to enhance student support through clinical collaboration. By relieving overwhelmed clinic teams, they allow staff to focus on delivering quality care.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-daf4a12 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"daf4a12\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75abc89 ae-bg-gallery-type-default\" data-id=\"75abc89\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e69ee9b elementor-widget elementor-widget-text-editor\" data-id=\"e69ee9b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"how-to-take-ownership-of-your-campus-mental-health-strategy\"><\/span>How to take ownership of your campus mental health strategy<span class=\"ez-toc-section-end\"><\/span><\/h4><p>If any of these signs resonate, it is time to take a closer look at your current virtual mental health provider. These are not just operational concerns. They speak to the heart of your institution\u2019s responsibility to support student well-being and safety.<\/p><p>Here are three meaningful actions to help you reassess and strengthen your approach:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-inner-section elementor-element elementor-element-38fabb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"38fabb9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f7f020 ae-bg-gallery-type-default\" data-id=\"2f7f020\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec9c48b elementor-widget elementor-widget-text-editor\" data-id=\"ec9c48b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5><span class=\"ez-toc-section\" id=\"listen-to-your-students\"><\/span><span style=\"color: #ffffff;\">Listen to your students<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4fe9c90 ae-bg-gallery-type-default\" data-id=\"4fe9c90\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69e7118 elementor-widget elementor-widget-text-editor\" data-id=\"69e7118\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Launch anonymous surveys or focus groups to gather candid feedback on their experiences. What they say or do not say about mental health services is one of the most honest indicators of effectivenes.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-inner-section elementor-element elementor-element-e90555e elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"e90555e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f2d87c0 ae-bg-gallery-type-default\" data-id=\"f2d87c0\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d9e272 elementor-widget elementor-widget-text-editor\" data-id=\"8d9e272\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5><span class=\"ez-toc-section\" id=\"audit-the-data\"><\/span><span style=\"color: #ffffff;\">Audit the data<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4808ae6 ae-bg-gallery-type-default\" data-id=\"4808ae6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f33115 elementor-widget elementor-widget-text-editor\" data-id=\"6f33115\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Review your utilization metrics, wait times, session durations, and continuity rates. Are students staying engaged? Does the diversity of the provider network align with your campus? Patterns in the data can reveal whether your partner is delivering meaningful care or simply checking boxes.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-inner-section elementor-element elementor-element-5de40b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"5de40b9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fc72059 ae-bg-gallery-type-default\" data-id=\"fc72059\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31ccd72 elementor-widget elementor-widget-text-editor\" data-id=\"31ccd72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5><span class=\"ez-toc-section\" id=\"ask-the-hard-questions\"><\/span><span style=\"color: #ffffff;\">Ask the hard questions<\/span><span class=\"ez-toc-section-end\"><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-119bc7b ae-bg-gallery-type-default\" data-id=\"119bc7b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e062af8 elementor-widget elementor-widget-text-editor\" data-id=\"e062af8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Is your current provider truly accountable for care quality, integration, and outcomes, or are they a technology platform that avoids clinical responsibility? If the answer is unclear, it is time to explore options that offer both access and accountability.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-786969a elementor-widget elementor-widget-text-editor\" data-id=\"786969a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Virtual mental health solutions are only as strong as the partnerships behind them. Your students deserve a provider that shows up, integrates fully, and stands behind the care it delivers. <strong>If you are ready to evaluate your current model or explore a partner committed to measurable outcomes and campus integration, our team is here to help.<\/strong><\/p><h4><span class=\"ez-toc-section\" id=\"ready-to-strengthen-your-support-system\"><\/span>Ready to strengthen your support system?\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h4><p>TimelyCare partners with campuses to deliver high-quality, integrated mental health care that students trust.<\/p><p>Danielle Ward, EdD, is an Abilene Christian University graduate who said she found extreme value in working with a consistent TimelyCare counselor throughout her program.<\/p><p>\u201cI would look forward to our sessions together. Because I had an ongoing relationship with her in terms of, you know, I had seen her more than once, she would go back and say, well, a few sessions ago, you mentioned X, Y, and Z. How is that or how does that situation relate to what you&#8217;re currently going through and experiencing?\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc27740 elementor-widget elementor-widget-text-editor\" data-id=\"dc27740\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<script src=\"https:\/\/fast.wistia.com\/player.js\" async><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/ofeytn1sib.js\" async type=\"module\"><\/script><style>wistia-player[media-id='ofeytn1sib']:not(:defined) { background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/ofeytn1sib\/swatch'); display: block; filter: blur(5px); padding-top:56.25%; }<\/style> <wistia-player media-id=\"ofeytn1sib\" aspect=\"1.7777777777777777\"><\/wistia-player>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-691e9bc elementor-widget elementor-widget-text-editor\" data-id=\"691e9bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: center;\"><em>Hear from former Abilene Christian University student Danielle Ward on her transformative experience with a genuine and authentic TimelyCare counselor. Growing up in a household skeptical of therapy, she found it challenging to embrace the idea of seeking help. However, the counselor&#8217;s realness made a profound impact, leading Danielle to become an advocate for therapy.<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef96fed elementor-widget elementor-widget-text-editor\" data-id=\"ef96fed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>TimelyCare has <a href=\"https:\/\/get.timelycare.com\/hubfs\/Content\/Mental%20Health%20Outcomes:%20Swift%20and%20Significant%20Results%20for%20College%20and%20University%20Students.pdf\" data-wpel-link=\"internal\" target=\"_self\">clinical outcomes data<\/a> to back up the effectiveness of its <a href=\"https:\/\/timelycare.com\/mental-health\/\" data-wpel-link=\"internal\" target=\"_self\">scheduled counseling<\/a> and psychiatry sessions, showing that those who entered care with severe depression or anxiety symptoms achieved clinically significant improvement by their third visit.<\/p><p>If you&#8217;re ready to reassess your current model or explore a partner committed to outcomes and accountability, we&#8217;re here to help.<strong> Contact us to learn how we can help your campus thrive.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-7dc0d7d elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"7dc0d7d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d6e30b ae-bg-gallery-type-default\" data-id=\"5d6e30b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-437c68c elementor-widget elementor-widget-text-editor\" data-id=\"437c68c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Key Takeaways<\/h3><ul><li><span style=\"font-size: 16px;\">Student feedback is the most honest indicator of provider effectiveness.<\/span><\/li><li><span style=\"font-size: 16px;\">Short, impersonal sessions limit student progress and engagement.<\/span><\/li><li>Consistent relationships and identity-matching matter.<\/li><li>Accessibility issues can widen equity gaps in care.<\/li><li>Integration with campus resources is essential for safety and continuity.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-4b63cfc elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"4b63cfc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-900f583 animated-fast ae-bg-gallery-type-default elementor-invisible\" data-id=\"900f583\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38edb7c elementor-widget elementor-widget-heading\" data-id=\"38edb7c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbf170c elementor-widget elementor-widget-toggle\" data-id=\"cbf170c\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2131\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2131\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is a virtual mental health platform?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2131\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2131\"><p>A digital service offering counseling and support through telehealth methods, often via app or online portal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2132\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2132\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I assess provider accountability?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2132\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2132\"><p>Check for metrics on outcomes, continuity of care, and campus integration. Ask if they take responsibility for clinical quality.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2133\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2133\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are short sessions ever appropriate?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2133\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2133\"><p>Yes, for brief check-ins or ongoing maintenance, but deeper concerns typically need more time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview Virtual mental health providers should be true partners in student well-being, not just scheduling platforms. This blog outlines five warning signs that it may be time to reevaluate your current provider, from negative student feedback to limited integration with campus services. Use these insights to assess quality, accountability, and alignment with your campus needs. [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":27783,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[39,84],"tags":[],"class_list":["post-27782","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telehealth","category-featured"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Signs It&#039;s Time to Reevaluate Your Student Virtual Health Provider - TimelyCare<\/title>\n<meta name=\"description\" content=\"Five signs your student virtual health provider may be falling short\u2014and how to find a partner that delivers accountable, integrated care students trust.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Signs It&#039;s Time to Reevaluate Your Student Virtual Health Provider - TimelyCare\" \/>\n<meta property=\"og:description\" content=\"Five signs your student virtual health provider may be falling short\u2014and how to find a partner that delivers accountable, integrated care students trust.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\" \/>\n<meta property=\"og:site_name\" content=\"TimelyCare\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TimelyCare\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-27T22:11:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1709\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Becky Laman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@timely_care\" \/>\n<meta name=\"twitter:site\" content=\"@timely_care\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Becky Laman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\"},\"author\":{\"name\":\"Becky Laman\",\"@id\":\"https:\/\/timelycare.com\/#\/schema\/person\/ea918d905eff2922aeabdc0fb5d076a8\"},\"headline\":\"5 Signs It&#8217;s Time to Reevaluate Your Student Virtual Health Provider\",\"datePublished\":\"2025-05-27T22:11:26+00:00\",\"dateModified\":\"2025-10-23T16:41:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\"},\"wordCount\":1665,\"publisher\":{\"@id\":\"https:\/\/timelycare.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg\",\"articleSection\":[\"Telehealth\",\"Featured\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\",\"url\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\",\"name\":\"5 Signs It's Time to Reevaluate Your Student Virtual Health Provider - TimelyCare\",\"isPartOf\":{\"@id\":\"https:\/\/timelycare.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg\",\"datePublished\":\"2025-05-27T22:11:26+00:00\",\"dateModified\":\"2025-10-23T16:41:56+00:00\",\"description\":\"Five signs your student virtual health provider may be falling short\u2014and how to find a partner that delivers accountable, integrated care students trust.\",\"breadcrumb\":{\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage\",\"url\":\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg\",\"contentUrl\":\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg\",\"width\":2560,\"height\":1709},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/timelycare.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"5 Signs It&#8217;s Time to Reevaluate Your Student Virtual Health Provider\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/timelycare.com\/#website\",\"url\":\"https:\/\/timelycare.com\/\",\"name\":\"TimelyCare\",\"description\":\"Higher Ed&#039;s Most Trusted Virtual Care Provider\",\"publisher\":{\"@id\":\"https:\/\/timelycare.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/timelycare.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/timelycare.com\/#organization\",\"name\":\"TimelyCare\",\"url\":\"https:\/\/timelycare.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/timelycare.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/08\/timely-care-524Y0g.png\",\"contentUrl\":\"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/08\/timely-care-524Y0g.png\",\"width\":901,\"height\":601,\"caption\":\"TimelyCare\"},\"image\":{\"@id\":\"https:\/\/timelycare.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/TimelyCare\/\",\"https:\/\/x.com\/timely_care\",\"https:\/\/www.instagram.com\/timelycare\/\",\"https:\/\/www.linkedin.com\/company\/27180558\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/timelycare.com\/#\/schema\/person\/ea918d905eff2922aeabdc0fb5d076a8\",\"name\":\"Becky Laman\",\"url\":\"https:\/\/timelycare.com\/blog\/author\/becky-laman\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"5 Signs It's Time to Reevaluate Your Student Virtual Health Provider - TimelyCare","description":"Five signs your student virtual health provider may be falling short\u2014and how to find a partner that delivers accountable, integrated care students trust.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/","og_locale":"en_US","og_type":"article","og_title":"5 Signs It's Time to Reevaluate Your Student Virtual Health Provider - TimelyCare","og_description":"Five signs your student virtual health provider may be falling short\u2014and how to find a partner that delivers accountable, integrated care students trust.","og_url":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/","og_site_name":"TimelyCare","article_publisher":"https:\/\/www.facebook.com\/TimelyCare\/","article_published_time":"2025-05-27T22:11:26+00:00","og_image":[{"width":2560,"height":1709,"url":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg","type":"image\/jpeg"}],"author":"Becky Laman","twitter_card":"summary_large_image","twitter_image":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg","twitter_creator":"@timely_care","twitter_site":"@timely_care","twitter_misc":{"Written by":"Becky Laman","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#article","isPartOf":{"@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/"},"author":{"name":"Becky Laman","@id":"https:\/\/timelycare.com\/#\/schema\/person\/ea918d905eff2922aeabdc0fb5d076a8"},"headline":"5 Signs It&#8217;s Time to Reevaluate Your Student Virtual Health Provider","datePublished":"2025-05-27T22:11:26+00:00","dateModified":"2025-10-23T16:41:56+00:00","mainEntityOfPage":{"@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/"},"wordCount":1665,"publisher":{"@id":"https:\/\/timelycare.com\/#organization"},"image":{"@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage"},"thumbnailUrl":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg","articleSection":["Telehealth","Featured"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/","url":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/","name":"5 Signs It's Time to Reevaluate Your Student Virtual Health Provider - TimelyCare","isPartOf":{"@id":"https:\/\/timelycare.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage"},"image":{"@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage"},"thumbnailUrl":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg","datePublished":"2025-05-27T22:11:26+00:00","dateModified":"2025-10-23T16:41:56+00:00","description":"Five signs your student virtual health provider may be falling short\u2014and how to find a partner that delivers accountable, integrated care students trust.","breadcrumb":{"@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#primaryimage","url":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg","contentUrl":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/05\/shutterstock_2227026787.jpg","width":2560,"height":1709},{"@type":"BreadcrumbList","@id":"https:\/\/timelycare.com\/blog\/5-signs-its-time-to-reevaluate-your-student-virtual-health-provider\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/timelycare.com\/"},{"@type":"ListItem","position":2,"name":"5 Signs It&#8217;s Time to Reevaluate Your Student Virtual Health Provider"}]},{"@type":"WebSite","@id":"https:\/\/timelycare.com\/#website","url":"https:\/\/timelycare.com\/","name":"TimelyCare","description":"Higher Ed&#039;s Most Trusted Virtual Care Provider","publisher":{"@id":"https:\/\/timelycare.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/timelycare.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/timelycare.com\/#organization","name":"TimelyCare","url":"https:\/\/timelycare.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/timelycare.com\/#\/schema\/logo\/image\/","url":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/08\/timely-care-524Y0g.png","contentUrl":"https:\/\/timelycare.com\/wp-content\/uploads\/2025\/08\/timely-care-524Y0g.png","width":901,"height":601,"caption":"TimelyCare"},"image":{"@id":"https:\/\/timelycare.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/TimelyCare\/","https:\/\/x.com\/timely_care","https:\/\/www.instagram.com\/timelycare\/","https:\/\/www.linkedin.com\/company\/27180558\/"]},{"@type":"Person","@id":"https:\/\/timelycare.com\/#\/schema\/person\/ea918d905eff2922aeabdc0fb5d076a8","name":"Becky Laman","url":"https:\/\/timelycare.com\/blog\/author\/becky-laman\/"}]}},"_links":{"self":[{"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/posts\/27782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/comments?post=27782"}],"version-history":[{"count":0,"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/posts\/27782\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/media\/27783"}],"wp:attachment":[{"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/media?parent=27782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/categories?post=27782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/timelycare.com\/wp-json\/wp\/v2\/tags?post=27782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}