{"id":28441,"date":"2025-10-14T08:00:00","date_gmt":"2025-10-14T13:00:00","guid":{"rendered":"https:\/\/timelycare.com\/?page_id=28441"},"modified":"2025-10-21T16:02:07","modified_gmt":"2025-10-21T21:02:07","slug":"timelycare-earns-renewal-of-prestigious-urac-accreditation-setting-the-quality-standard-for-virtual-student-care","status":"publish","type":"page","link":"https:\/\/timelycare.com\/timelycare-earns-renewal-of-prestigious-urac-accreditation-setting-the-quality-standard-for-virtual-student-care\/","title":{"rendered":"TimelyCare Earns Renewal of Prestigious URAC Accreditation, Setting the Quality Standard for Virtual Student Care"},"content":{"rendered":"\t\t
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TimelyCare Earns Renewal of Prestigious URAC Accreditation, Setting the Quality Standard for Virtual Student Care<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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FOR IMMEDIATE RELEASE
October 14, 2025
Contact: Gina Katzmark, gina.katzmark@timelycare.com<\/a>, 218-310-2259<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\"URAC
Telehealth\/Telemedicine
Expires 9\/1\/2028<\/figcaption><\/figure>

FORT WORTH, TX<\/strong> \u2014 TimelyCare, higher education\u2019s most trusted virtual health and well-being provider, has earned renewal of URAC<\/a> Telehealth Accreditation, reaffirming its leadership in safe, effective, evidence-based virtual care.<\/p>

TimelyCare is the only virtual care provider focused on student mental health to receive this distinction. The renewal reaffirms TimelyCare\u2019s unwavering commitment to providing safe, high-quality, student-centered care that drives better outcomes on campuses nationwide.<\/p>

\u201cThis renewal is more than a recognition; it\u2019s a reflection of the compassion, expertise, and dedication our team brings to students every day,\u201d said Luke Hejl, CEO and co-founder of TimelyCare. \u201cQuality isn\u2019t a box we check. It\u2019s the heart of who we are. URAC\u2019s recognition reinforces what our campus partners already know: TimelyCare sets the standard for virtual care in higher education.\u201d<\/p>

\u201cEvery student deserves care that\u2019s both exceptional and accessible,\u201d said Dr. Bob Booth, Chief Care Officer, TimelyCare. \u201cExcellence and outcomes don\u2019t happen by accident. Renewing our URAC accreditation demonstrates our investment in excellence. It means continually raising the bar on quality because when students receive evidence-based, compassionate care, we see life-changing results.\u201d<\/p>

Raising the Bar for Virtual Care Quality<\/h4>

URAC, the independent leader in promoting health care quality, sets high standards for clinical practice, consumer protections, performance measurement, operational infrastructure and risk management.<\/p>

The URAC accreditation process is a rigorous, continuous improvement journey that helps organizations strengthen quality, safety, and performance. Through an in-depth review of policies, procedures, and operations, URAC validates alignment with national health care standards and encourages lasting innovation in care delivery.<\/p>

\u201cOrganizations that earn Telehealth Accreditation demonstrate that they are operating at exceptionally high standards in this continuously growing area of care delivery,\u201d said URAC President and CEO Shawn Griffin, MD. \u201cURAC\u2019s Telehealth Accreditation shows TimelyCare\u2019s excellence at the important intersection of clinical best practices and technological safety and security.\u201d<\/p>

Real Quality. Real Impact.<\/h4>

At TimelyCare, quality isn\u2019t just felt in every student story; it\u2019s proven through measurements. Today, more than 3 million students across nearly 400 campuses nationwide have access to life-changing care.<\/p>

Before each TimelyCare scheduled counseling or psychiatry visit, students complete brief clinical assessments \u2014 the PHQ-9 for depression and GAD-7 for anxiety \u2014 giving providers real-time insights to tailor care and track progress over time. The results are powerful. Students who begin care with severe anxiety or depression symptoms often show clinically significant improvement by their third visit; clear evidence that compassionate, high-quality care works.<\/p>

With an average provider rating of 4.95 out of 5, students consistently report feeling heard, supported, and cared for. After using TimelyCare, nearly 8 out of 10 students say they\u2019re more likely to remain in classes, improve their grades, and graduate.<\/p>

A Renewed Commitment to Students<\/h4>

Renewing URAC accreditation is another way TimelyCare is proving that quality isn\u2019t a one-time achievement; it\u2019s a continuous promise ensuring that every student has a trusted, high-quality place to turn, anytime, anywhere.<\/p>

\u201cAt a time when the need for mental health support is greater than ever, maintaining URAC accreditation demonstrates that we\u2019re not just meeting the moment, we\u2019re leading it,\u201d Hejl said.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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